Appointments & Billing

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Appointments

New Appointments with a GP

There are two ways to book an appointment with one of our GPs:

Book Online:

You can book an appointment with one of our GPs via our website using the "Book Appointment" button. To find your prefered GP and see General Practitioners.

Book via phone:

You can request an appointme by calling the Clinic on (03) 9742 5148. We can help you book an appointment with a specific GP or next available appointment.

New Appointments with a specialist

An appointment is required to see a specialist such as podiatrist, dietitian, physiotherapist, diabetic educator, sonographer (ultrasound), or radiologist.

To make an appointment with a specialist, call (03) 9742 5148.

Pathology appointments not required

No appointment is required to see the pathology. Please attend during our opening hours and take a number to be seen.

Referrals

If you have a referral to see a specialist you will need to call to make an appointment.

Call (03) 9742 5148 to make an appointment with a specialist such as podiatrist, dietitian, physiotherapist, diabetic educator, sonographer (ultrasound), or radiologist.

Attending your Appointment

Refer to the following list when attending your appointment:

  • children aged 8 years and older who have a cold, fever or flu like symptoms must wear a mask whilst in the Clinic.

  • aim to arrive ahead of time to allow for traffic or unforseen delays.

  • ensure you have your Medicare card with you

  • ensure you have any Health Care Card, Pension Card, and DVA cards with you

International students must bring their AHM, Allianz, BUPA, Medibank or NIB OSHC membership card along with their school or university identification card.

Overseas visitors must bring their OVHC membership card along with photo identification.

Changing or cancelling your appointment

To change or cancel your appointment please call reception on (03) 9742 5148.

Patients that fail to attend their appointment or cancel their appointment with less than 2 hours' notice will be charged a fee of $27.50.

Billing

Wyndhamvale Health Care is a mixed billing clinic

Depending on your situation, part or all of your services will use may be bulk billed or out of pocket.

All out-of-pocket fees are to be paid at the time of appointment.

Please read further regarding eligibility for bulk billing.

Refer to our Fees page for more information.

Bulk Billing is available to eligible patients

To be eligible for bulk billing patients must make an appointment and:

  • be aged under 16 years or

  • hold a valid and current Health Care Card or

  • hold a valid and current Pension card or

  • hold a Department of Veteran Affairs card

We are an appointment-based practice

All patients are requested to make an appoint.

Patients who do not have an appointment (walk-ins) will pay an additional fee.

Refer to our Fees page for more information.

Fees to see a Specialist

Some specialists such as podiatrist, dietitian, physiotherapist, diabetic educator, sonographer (ultrasound), radiologist, and pathologist may incur an out-of-pocket expense.

At the time of making an appoinment with a specialist you will be notified of any out-of-pocket expenses.

All out-of-pocket fees are to be paid at the time of appointment.

For more information please call reception on (03) 9742 5148.

Pre-employment Medicals, VicRoads Medicals and Life Insurance Medicals

Pre-employment Medicals, VicRoads Medicals, Life Insurance Medicals are not covered by Medicare and will attract a fee.

All out-of-pocket fees are to be paid at the time of appointment.

To discuss these fees please call us on on (03) 9742 5148.

International Students and Overseas Visitors

Patients who have AHM, Allianz, BUPA, Medibank NIB Overseas Student Health Cover, or NIB Overseas Visitor Cover will be required to pay consultation fees.

All out-of-pocket fees are to be paid at the time of appointment.

Refer to our Fees page for more information.

To discuss these fees please call us on on (03) 9742 5148.

Bulk Billing available to eligible patients

Open 7 Days

Highly qualified team of Health Professionals